🔷 Frequently Asked Questions (FAQ)

Have Questions? We’ve Got Answers.

General Questions

Who is Jozani Golf Carts?
We are a U.S.-based dealer specializing in golf carts, motorcycles, powersports vehicles, tractors, e-bikes, utility equipment, trailers, parts, and accessories. We serve customers locally in Hawaii and nationwide.

Where are you located?
We are located at 260 Seaside Place, Kaunakakai, Hawaii 96748.

Do you sell new and used products?
Yes. We offer both new and used inventory, depending on availability and product category.

Ordering & Payments

How do I place an order?
You can place an order directly through our website or contact our team by phone or email for assistance, quotes, or special requests.

What payment methods do you accept?
Accepted payment methods may vary by product. Please contact us directly to confirm available payment options for your order.

Are prices negotiable?
Some pricing flexibility may be available, especially for bulk purchases or large equipment. Contact us to discuss your needs.

Shipping & Delivery

Do you ship nationwide?
Yes, we ship within the United States. Shipping options depend on the product type and destination.

How long does delivery take?

  • Parts & accessories: typically 3–7 business days

  • Large items (golf carts, motorcycles, tractors, trailers): 7–21 business days, depending on location and transport scheduling

Do you offer freight shipping for large items?
Yes. Golf carts, motorcycles, tractors, UTVs, and heavy equipment are shipped via professional freight or vehicle transport services.

Returns & Refunds

Can I return my purchase?
Certain items may be eligible for return within 7 days of delivery if unused and in original condition. Large equipment, used items, and special orders are generally non-returnable.

Are shipping costs refundable?
No. Shipping and freight charges are non-refundable unless the return is due to our error.

Products & Warranties

Do your products come with a warranty?
Some products include manufacturer warranties. Warranty coverage varies by brand and product. Please ask for details before purchase.

Are used products inspected before sale?
Yes. Used and pre-owned items are inspected prior to sale; however, they are typically sold as is unless otherwise stated.

Do you sell parts and accessories separately?
Yes. We offer a wide selection of parts, upgrades, and accessories for golf carts and other equipment.

Support & Contact

Can I request a specific model or brand?
Absolutely. If you don’t see what you’re looking for, contact us and we’ll do our best to source it for you.

How can I contact customer support?
📞 Phone: +1 719-997-1811
📧 Email: info@golfandcarts.us.com

Still Have Questions?

If you need additional information or personalized assistance, our team is ready to help. Contact us anytime and we’ll be happy to assist you.