Effective Date: February 7, 2026

Jozani Golf Carts is committed to delivering your purchased products safely, efficiently, and in a timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

Shipping Locations

We ship orders within the United States. Certain products may also be eligible for shipping to select locations upon request. Please contact us before ordering if you require special shipping arrangements.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Processing times may vary depending on product availability, customization, or inspection requirements.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Carriers

Depending on the product type, size, and destination, we use reputable freight and courier services, including:

  • Standard ground shipping

  • Freight shipping (for golf carts, motorcycles, tractors, trailers, and heavy equipment)

  • Specialized vehicle transport services

The most appropriate carrier and shipping method will be selected to ensure safe delivery.

Shipping Costs

  • Shipping costs are calculated based on product size, weight, destination, and carrier rates.

  • For large items such as golf carts, motorcycles, tractors, UTVs, and trailers, shipping quotes are provided after checkout or upon request.

  • All applicable shipping charges will be communicated clearly before shipment.

Delivery Timeframes

Estimated delivery times vary by product and location:

  • Small items, parts, and accessories: 3–7 business days

  • Large equipment and vehicles: 7–21 business days, depending on distance and transport scheduling

Delivery times are estimates and may be affected by carrier delays, weather conditions, or unforeseen circumstances.

Freight & Large Item Deliveries

  • Freight deliveries are typically curbside or terminal delivery unless otherwise arranged.

  • Customers are responsible for ensuring access for large delivery vehicles.

  • A valid phone number is required to schedule freight deliveries.

Inspection & Acceptance

Upon delivery, customers must:

  • Inspect shipments for visible damage before signing

  • Note any damage on the delivery receipt

  • Report issues within 48 hours of delivery

Failure to report damage within this timeframe may limit carrier claims.

Shipping Delays

Jozani Golf Carts is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our control.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information. Additional costs or delays resulting from incorrect details are the customer’s responsibility.

Contact Information

📍 Address: 260 Seaside Place, Kaunakakai, Hawaii 96748
📞 Phone: +1 719-997-1811
📧 Email: info@golfandcarts.us.com