Effective Date: July 24, 2025

At Jozani Golf Carts, we are committed to conducting business with integrity, transparency, and respect for all individuals. This Code of Conduct outlines the principles and standards that guide our behavior as a company — including how we interact with customers, partners, employees, and the public.

By upholding these values, we aim to build lasting relationships based on trust and accountability.

1. Professionalism & Respect

We treat every customer, employee, and business partner with fairness, dignity, and respect — regardless of background, beliefs, or position. Discrimination, harassment, or abusive behavior of any kind is not tolerated.

2. Honesty & Transparency

We communicate openly and honestly in all interactions. We provide accurate product information, fair pricing, and clear terms — and we are transparent in correcting any errors if they occur.

3. Customer Commitment

We prioritize our customers’ needs and strive to provide exceptional service, timely responses, and reliable support. Our goal is to help you make informed decisions and feel confident in every purchase.

4. Compliance with Laws & Regulations

We operate in full compliance with all applicable federal, state, and local laws — including those governing commerce, data protection, safety standards, and environmental practices.

5. Product Integrity & Safety

We stand behind the quality of our equipment and are committed to supplying products that meet performance, safety, and durability standards. We never knowingly sell defective or non-compliant equipment.

6. Privacy & Data Protection

We handle all customer and partner data responsibly and in accordance with our Privacy Policy. We do not sell, misuse, or disclose personal information without consent.

7. Responsible Use of Technology

We ensure our website and digital platforms are used appropriately. Any form of abuse, fraud, misinformation, or cyber threat toward our systems or customers is strictly prohibited.

8. Fair Competition

We compete ethically and do not engage in practices that are deceptive, dishonest, or aimed at undermining our competitors. We value a level playing field and fair business practices.

9. Employee Conduct

Our team members are expected to maintain high standards of integrity, professionalism, and accountability in all business dealings — both internally and externally. Every employee is a representative of our company’s reputation.

10. Reporting Violations

If you believe a violation of this Code of Conduct has occurred, please report it immediately to our management team at info@golfandcarts.us.com or by phone at +1 719-997-1811. We treat all reports seriously and confidentially.

Commitment to Excellence

Our reputation is built on trust — and we work hard every day to earn and keep it. This Code of Conduct is more than just policy; it’s our promise to conduct business the right way.